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Rated 4.96/5 by 2,178+ reviews· Updated August 1, 2026

MemoryCherish vs MyHeritage Photo Enhancer: Which One Should Touch Your Family Photos?

Reach for MyHeritage's Photo Enhancer when a face is soft and low-resolution inside a family tree, and for MemoryCherish when the print itself is damaged. MyHeritage's help center describes the Enhancer as upscaling photos and automatically bringing faces into focus, typically in 15 to 30 seconds. MemoryCherish puts a US artist on the file for about four hours, starting at $38.

Restore My Photos NowFrom $38 · Money-back guarantee · No shop visit neededSee real before & afters

How we compared them

  • What the published description says the tool actually does to your file
  • Whether physical damage repair is inside that description or outside it
  • Recovered detail versus generated detail, and who tells you which you got
  • Color: agreed with you in advance, or produced automatically
  • What it costs to walk away with an unwatermarked file you own outright
  • What recourse exists when the result comes back wrong

Side by side

ServiceApproachBest for
MemoryCherishUS-based artists working by hand, never AI. Roughly four hours on an average photo, rebuilding only from what is genuinely present in the print. We never invent faces or details, and the original stays with you because we work from a scan or a phone photo.Genealogy prints carrying real physical damage: tears, creases, water stains, missing corners, faces you can no longer read.
MyHeritage Photo Enhancer / MyHeritage In ColorMyHeritage states the Photo Enhancer is powered by deep learning technology it licensed and integrated into its platform, that it works by upscaling photos to increase their resolution, and that it automatically detects faces in a photo and brings them into focus. It describes In Color as an automatic photo colorization tool that uses machine-learning technology to generate a full-color image from a black-and-white photo.Soft, low-resolution scans inside a family tree you are already building on MyHeritage.
ScanCafeScanCafe states it digitizes photos, slides, negatives, film, video tapes and audio. For restoration, it states prices are based on an evaluation of each individual photo, quoted in tiers by damage severity, and that a restoration technician is assigned once a quote is approved. Customers upload a digital version of a photo to receive that quote.A whole box of family media: photos, slides and negatives that need digitizing first, with restoration quoted per photo afterwards.
  • MemoryCherish

    $38 is the entry point, set by the artist tier you choose rather than by how wrecked the print is. Revisions stay free until you are satisfied, a refund comes back as money rather than credit, and delivered files stay yours for good. Behind that: artists with 37-plus years of combined experience, museum and historical society commissions, more than 400,000 families served, and a verified rating of 4.96 out of 5 from over 2,176 reviewers.

  • MyHeritage Photo Enhancer / MyHeritage In Color

    At the time of writing, MyHeritage states anyone can enhance 10 photos for free, that a free MyHeritage account is required before enhancing or colorizing, that unlimited enhancement requires its paid Complete subscription, and that non-subscribers will see a MyHeritage logo watermark on the bottom right of their enhanced photos. Its help center states enhancement typically takes 15 to 30 seconds depending on size and the number of faces, and discloses that the result is a "reimagination" of what the original scene may have looked like.

  • ScanCafe

    At the time of writing, ScanCafe's process page states there is no charge to request a restoration quote, that it asks for a 50% deposit on each approved quote, and that restoration typically takes about a week. It states media is scanned at its Indianapolis facility, and that originals are dispatched within 3 business days of final payment. Because the price follows an evaluation of your specific photo, budget after the quote rather than before it.

What MyHeritage says the Photo Enhancer actually does

Start with the published description, because it tells you exactly which photographs this tool is aimed at. At the time of writing, MyHeritage's help center states the Photo Enhancer is powered by deep learning technology that MyHeritage licensed and integrated into its platform, that it works by upscaling photos to increase their resolution, and that it automatically detects faces in a photo and brings them into focus.

That is a specific job, and a genuinely useful one. Genealogy is full of images that were small to begin with, then scanned at a careless setting in 2009, then emailed twice, then screenshotted off a cousin's Facebook post. Faces go mushy through that chain. A tool built to upscale and pull faces into focus lands squarely on that problem, and it sits right beside the tree you are already working in.

Speed is part of the appeal. MyHeritage's help center states that enhancing a photo typically takes 15 to 30 seconds, depending on its size and the number of faces in it. Working through a branch of forty relatives on a Sunday afternoon, that pace changes what is realistic to attempt.

So match the tool to the defect rather than to the mood. Upscaling and automatic face focus are the functions MyHeritage documents. A print with a crease running through somebody's jaw, a corner torn away by a thumbtack, or silver mirroring creeping across the emulsion is a different category of problem from a soft, low-resolution scan, and it calls for a different kind of fix by a different kind of hand.

Recovery and reimagination are two different jobs

Here is the sentence that should decide this for most people, and it comes from MyHeritage rather than from us. On its own help pages the company states plainly that because both the Photo Enhancer and In Color use deep learning technologies, the result is a "reimagination" of what the original scene may have looked like. That is their word, on their page, about their product. It is an honest disclosure, and it tells you precisely what class of output you are receiving.

Hand restoration begins from the opposite assumption. A MemoryCherish artist recovers what is genuinely present in the print. A damaged cheek gets rebuilt from the undamaged side of the same cheek, from the grain and tone of the surrounding emulsion, from another photograph of the same person if you send one along. When the information truly is not there, we say so rather than filling the space with something convincing.

For genealogy that distinction reaches past aesthetics. Your restored file goes into a tree, gets shared with eleven cousins, prints in a family book, and gets cited in twenty years by somebody who never saw the original print. Whatever you produce today becomes the record. Automated enhancement, as a category, produces plausible detail rather than documented detail, and once a file is circulating there is no practical way to mark which pixels came from the photograph and which came from a model.

If the image is a working reference for your own research, reimagination is perfectly fine. If it is going to stand in for the person, recovery is the only defensible choice.

Color: generated in seconds, or agreed with you first

MyHeritage describes In Color as an automatic photo colorization tool for old family photos, and states that it uses machine-learning technology to generate a full-color image from a black-and-white photo. Its help center states that colorizing a photo typically takes just a few seconds, depending on size and level of detail. Fast, and on plenty of family photographs the result is genuinely lovely.

MyHeritage publishes the caveat itself, which is more than most companies bother to do. They disclose that colors in photos colorized with In Color are "simulated by automatic algorithms" and may differ from the real-life colors. Read that twice if your photograph contains a wedding dress, a military uniform, a school jersey, or the car your father still talks about at Thanksgiving.

Hand colorization runs on information instead of inference. You tell the artist the uniform was olive drab, that the dress was pale blue rather than white, that Nana's hair went auburn every summer. The artist works to that brief. If the skin tones land wrong, you send it back, because revisions stay free until you are satisfied. Nobody is picking a hue and hoping you will not notice.

The practical split is straightforward. Wanting a rough sense of what a scene may have looked like, an automatic tool gets you there before your coffee cools. Needing the color to be right, because a living relative will look at it and say that is not the dress, means a person has to be in the loop and you need a working way to correct them.

Money, accounts, watermarks and what you keep

These are different commercial models, so hold them apart rather than lining the numbers up. At the time of writing, MyHeritage states that anyone can enhance 10 photos for free, that a free MyHeritage account is required before enhancing or colorizing photos, and that unlimited photo enhancement requires its paid Complete subscription. For color, MyHeritage states users can colorize their "first several photographs" for free, with unlimited colorization also requiring the paid Complete subscription. They also state that non-subscribers will see a MyHeritage logo watermark on the bottom right of their enhanced photos. We are not printing a subscription price here, because we could not confirm one on a MyHeritage page we were able to load, and a remembered number is worse than no number.

MemoryCherish is from $38 per photograph. The figure follows the artist tier you choose and never the state of the print, so an image torn into four pieces costs what a faded one costs at that tier. No subscription, no credit balance, no watermark, no account to create. Finished files are yours permanently, and the original stays in your house because you send a scan or a decent phone photo.

Be honest about the trade, because pretending otherwise would insult you. Free beats $38 on price, every single time. What $38 buys is about four hours of a person's attention, free revisions until you are satisfied, and money back in cash if we cannot get there. MemoryCherish is not the cheapest way to touch up a photograph and has never claimed to be.

Pick this if

Pick MyHeritage Photo Enhancer or In Color if your photos are structurally intact but soft, you are already inside the MyHeritage ecosystem, you are processing dozens of images and need to keep moving, you want a quick look at what a black-and-white scene may have looked like in color, or you are working out whether a photo is worth spending real money on. Their published 15 to 30 second timing makes it cheap to try before deciding anything.

Pick MemoryCherish if the print itself is damaged, if the face you care about is scratched or creased or partly gone, if the file is headed for a frame, a memorial or a family archive, or if the likeness matters more than the turnaround. From $38, about four hours of hand work by US artists, free revisions until it is right, money back if it never is, and 37-plus years of combined artist experience behind the desk.

Consider ScanCafe if your real problem is not one photograph but a shoebox. They state they digitize photos, slides, negatives, film, video tapes and audio, and quote restoration per photo in tiers after a free evaluation. Digitize the box, then hand-restore the few that deserve it.

Nothing says you must choose one. Plenty of researchers enhance a whole tree for readable thumbnails, then send the three photographs that will be printed to an artist. That is not indecision, that is triage, and it is how people with four hundred images actually finish the project.

What we checked, and when

Every MyHeritage and ScanCafe figure above is a statement published on those companies' own pages, verified at the time of writing in August 2026. Free-tier allowances and subscription gating change often, so re-check before planning a project around them. If a page will not load or a figure has shifted, trust the live page over this article.

  • Photo Enhancer method, automatic face detection, the "reimagination" disclosure and the 15 to 30 second timing: MyHeritage help center, at https://www.myheritage.com/help/en/articles/12852484-what-is-and-how-do-i-use-the-myheritage-photo-enhancer
  • Free enhancement allowance, account requirement, Complete subscription gating and the watermark for non-subscribers: MyHeritage education article, at https://education.myheritage.com/article/enhance-your-family-photos-using-the-myheritage-photo-enhancer/
  • In Color description, free colorization wording and subscription gating: https://education.myheritage.com/article/automatically-colorize-black-white-photos-with-myheritage-in-color/
  • Colorization timing and the simulated-color disclosure: https://www.myheritage.com/help/en/articles/12851631-how-do-i-access-myheritage-in-color
  • ScanCafe quoting model, deposit, technician assignment and typical restoration time: https://www.scancafe.com/how/photo-restoration-process

Two deliberate gaps. We do not publish a MyHeritage subscription price, because we could not confirm one on a MyHeritage page we could load. And ScanCafe quotes restoration per photo after a free evaluation, so we point readers to their quote rather than to a figure of ours. Where a number cannot be confirmed on the company's own page, we would rather leave the space empty than fill it.

What it costs with us

From $38 per photo, you choose your artist

The price is set by the artist tier you choose, never by how damaged your photo is. Free revisions until it’s right, and a cash refund — not store credit — if we can’t make it perfect.

Start My RestorationFrom $38 · Money-back guarantee · No shop visit needed

The MemoryCherish Guarantee: Love it or every cent back. Cash, not store credit. Free revisions until it looks exactly like you remember. And if a photo just can’t be restored, we’ll tell you honestly and you won’t pay a thing.

Questions people ask

Can the MyHeritage Photo Enhancer fix a torn photo?
The functions MyHeritage documents are upscaling photos to increase their resolution and automatically detecting faces to bring them into focus. Repairing a tear, a crease through a face or a missing corner is a different job from that, and it is the job hand restoration exists to do. Match the method to the defect in front of you.
Is MemoryCherish worth $38 when I can enhance 10 photos for free?
For a soft scan, honestly, probably not. Try the free option first. What $38 buys is about four hours of a US artist's work, free revisions until you are happy, and money back if we cannot get there, which is what damaged prints and irreplaceable faces actually require. Use the free tool for volume and an artist for the ones you will print.
Will an enhanced photo still look like my ancestor?
MyHeritage's own help center states that because deep learning is involved, the result is a "reimagination" of what the original scene may have looked like. That is a fair account of the category. If the file will stand in for the person inside a family archive, choose a method that recovers what is in the print rather than one that reconstructs a plausible version of it.
Do I have to mail my original photo to MemoryCherish?
No. A scan or a good phone photo shot in flat, even light is all we need, and the print stays where it is. If you have a flatbed, 600 dpi with clean glass beats anything a phone can manage, but a careful phone shot is genuinely workable.
Can I use both together?
Yes, and many genealogists do exactly that. Run everything through an automatic enhancer so the tree is readable, then pick the three or four photographs that will be printed, framed or published and have those restored by hand. Different tools, different jobs, no conflict between them.
What if I do not like the restoration you send back?
You tell us what is wrong and we fix it. Revisions are free until it is right, not one free round and not a paid second attempt. If we still cannot get there, your money comes back in cash rather than as credit toward something else.