Online Photo Restoration by Real Artists

Online photo restoration means you never have to hand your only copy to a stranger at a counter. You send us a picture of the photo, and one of our artists does the repair work from there. The steps are short.

• Take a photo or a scan. Use your phone to snap the old print, or scan it if you have a scanner at home. Either one works.
• Upload it from home. You add the file on our site from anywhere in the US. It takes a couple of minutes.
• An artist restores it by hand. A real person in the United States repairs the cracks, tears, fading and water stains. No AI touches your photo.
• You review the result. We send back the restored file, usually in about 1 to 3 days. If anything is not right, you ask for a change, and revisions are free until you love it.
• You pay only when you are happy. Prices start at $38, and you are covered by our money-back guarantee.

If you would rather not photograph the original yourself, you can mail it in, tracked and insured, and we will scan it properly for you.

The better the picture you send, the more your artist has to work with. You do not need special equipment. A phone from the last few years is plenty. A few simple habits make a real difference.

• Lay the photo flat on a table, rather than holding it in your hand.
• Use soft daylight near a window, and turn the flash off so it does not leave a bright spot.
• Hold the phone directly above the photo so the edges look square, not tilted.
• Fill the frame with the photo, then tap the screen to let it focus before you take the shot.

Do not worry about hiding the damage. The cracks, spots and missing corners are exactly what our artists fix, so it actually helps us to see them clearly rather than to smooth them over first.

Your family photos are personal, and we treat them that way. When you upload a picture, it goes to our team so an artist can work on it. It is not sold and it is not handed out to anyone else. We know that for many people the photo is the only one left of a parent or a grandparent, so we keep your file safe while the work is done and return the restored version to you.

Because you send a copy, your physical print never leaves your home unless you choose to mail it. If you do mail the original in, we send it tracked and insured so you can follow it the whole way. Either path keeps the real, irreplaceable print in your own hands.

You have probably seen phone apps and websites that promise to fix an old photo in seconds for a dollar or two. We will be honest with you. Those tools are fast and cheap, and for a lightly faded snapshot they can look fine at a glance.

The trouble shows up on faces. AI does not know your mother. When part of her cheek or an eye is missing, the software guesses, and it fills the gap with a face it invented. The result can look smooth and modern and yet no longer look like her. It may straighten a nose, change a smile, or wipe away the very lines you remember.

Our artists work the other way. A real person studies what is actually in the photo and rebuilds the damaged parts to match the person who was truly there. It takes longer, usually 1 to 3 days instead of seconds, and it starts at $38 instead of a dollar. What you get back stays faithful to the real face, not a lookalike.

Digital photo restoration simply means the work is done on a computer file instead of with a brush and paint on the print itself. It does not have to mean the work is done by a machine. At MemoryCherish, every digital restoration is carried out by a trained American artist, working closely on the image by hand.

That is an important difference. The digital part is only the format. The restoration itself is human judgment, the same patient care a portrait artist would give, applied to the scan you send us. You get the convenience of working online and the honesty of a real person doing the actual repair. Drugstore and store photo counters used to offer this kind of hands-on work, but most no longer do. Walgreens discontinued its photo restoration service in 2024, and the CVS, Walmart and Costco photo centers handle prints and basic copies, not hand restoration by an artist.

The price of your restoration is set by the artist tier you choose, and it starts at $38 for your first photo. It is never based on how damaged the photo is, so a badly torn and water-stained picture costs the same as a lightly faded one at the same tier. You will not be charged more for bringing us a hard case.

You also do not pay up front and hope for the best. You see the finished result first, ask for free revisions until it looks right, and only pay when you are truly happy. If we cannot get it to a place you love, you are covered by a 100 percent money-back guarantee. We are a family-owned company, rated 4.96 out of 5, and this is how we have earned the trust of more than 400,000 families across the country.