How to get your photo restored — the simple guide
Keep this page next to you. If you get stuck at any step, call +1 (307) 218-6920 (Mon–Fri, 9am–5pm Central) and a real person will walk you through it — or take your whole order over the phone.
- 1
Take a picture of your old photo
Lay the photo flat on a table in a well-lit room. Turn the flash off, fill the frame, and hold steady. A scanner works too (300 DPI or more). Uploading only sends us a copy — your original never leaves your hands.
- 2
Place your order at memorycherish.com
Press the orange “Restore My Photos” button and follow the prompts. Photos not with you? Choose “Send Us Your Photos Later” — order first, send them whenever they're ready. Prefer to mail the originals? We email you the address of our New Jersey photo-scanning lab as soon as you order.
- 3
Your first proof arrives in 1 to 3 days
A real artist restores your photo by hand — never AI — and emails you the result to look over. Need it tomorrow? A 24-hour rush is available at checkout.
- 4
Approve it — then it's yours
Free revisions until you love it. Only after you approve do we finish your digital files and mail any prints. Every order is backed by our 30-day money-back guarantee.
Rather do the whole thing by phone?
Call +1 (307) 218-6920 — a real person answers Mon–Fri, 9am–5pm Central, and we’ll set up your order together. Outside these hours, leave a message — a real person calls you back the next business day.
MemoryCherish · memorycherish.com · support@memorycherish.com · Restoration starts at $38 per photo (shown in your own currency on the website). Full guide with pictures: memorycherish.com/tutorial/